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Terms & Conditions
This Services Agreement (the "Agreement") contains
the complete terms and conditions which govern your subscription
of Web hosting, e-Commerce and other Internet-related services provided
by Digitalis Web Solutions (the "Services"). As used in
this Agreement, "Digitalis" means Digitalis Web Solutions
and "Client", "you", or "your" means
you. By clicking on the "Submit Order" button, you acknowledge
that you have read the Agreement, and you agree to its terms and
conditions and all policies posted on the Digitalis site. As referred
to in this Agreement, "Site" refers to a World Wide Web
site and "Digitalis Site" refers to the Site located at
the URL http://www.digitalis.com.au,
or any other successor Sites owned or maintained by Digitalis.
1. APPROPRIATE USE OF THE SERVICES.
Digitalis provides the Services exclusively and makes no effort
to edit, control, monitor or restrict the content of data other
than as necessary to provide such Services.
- Client Content. Client agrees that it will
not distribute, electronically transmit or display any materials
supplied by Client - or through Client by a third party - to any
Digitalis server in connection with Client's use of the Services
which:
- violate any state, federal or foreign laws or regulations;
- infringe on any intellectual property rights (e.g., copyright,
trademark, patent or other proprietary rights) of Digitalis
or any third party;
- are defamatory, slanderous or trade libelous;
- are threatening or harassing;
- are discriminatory based on gender, race, age or promotes
hate
- violate any Digitalis policy posted on the Digitalis Site
including, but not limited to, our Acceptable
Use Policy (includes Adult Content Policy), UCE
(SPAM) Policy and Privacy Policy.
- contain viruses or other computer programming defects which
result in damage to Digitalis or any third party.
- Bandwidth. Client may occupy only the amount
of disk space on the Digitalis Server and utilize no more than
the network bandwidth that is allotted by Digitalis. Additional
fees will be charged for exceeding the disk space and/or network
bandwidth allowance of your selected plan - please contact Digitalis
for more info.
- No "SPAM". Client shall not use the
Services for chain letters, junk mail, spamming, or any use of
distribution lists to any person who has not given specific permission
to be included in such a process. Client also shall not engage
in any unsolicited email practices at Digitalis, or otherwise,
that mentions or reference any domain hosted on Digitalis servers
or parked on Digitalis DNS servers. NOTE: THIS POLICY APPLIES
TO ALL DOMAINS, NAMES SERVERS AND PARKED DOMAINS HOSTED ON THE
SERVER. (Violators will be fined! Refer to our UCE
(SPAM) Policy).
- Licensed Software Only. Client agrees to use
only properly licensed third party software in connection with
Client's use of the Services.
- Back-Up Files and Processing. Client will have
the ability to reinstate files which are automatically archived
by Digitalis; however, Digitalis does not guarantee the existence,
accuracy, or regularity of its backup services on Virtual Servers
and, therefore, Client is responsible for making back-up files
in connection with its use of the Services. On Dedicated Servers,
we will install the backup script for our clients, but the running
of cron jobs and services is the responsibility of the server
owner. The backup script can be set up to generate a daily email
with results, to assist you in monitoring.
- Termination. Digitalis reserves the right to
refuse service to anyone at any time and without any advance notice.
Digitalis, in its sole discretion, may immediately terminate this
Agreement if Client engages in any of the foregoing or if it deems
such termination necessary for whatever reason. To report any
unacceptable behavior by a third party using the Services, please
contact abuse@digitalis.com.au
2. PAYMENT OBLIGATIONS
- Service Fees. Digitalis shall either (i) debit
Client's credit card (where such information is provided by Client)
or (ii) deliver by e-mail an invoice to Client in accordance with
the applicable Services fees for hosting services rendered for
the current month. Domain name registration fees must be paid
up front via credit card only. Where an invoice is delivered to
Client, payment must be received in full by Digitalis within 48
hours. Digitalis shall be entitled to immediately terminate this
Agreement for Client's failure to make timely payments to Digitalis.
Certain services carry a set-up fee charged by Digitalis to Client
that must be paid by Client in order to have use of the Services.
If Client terminates this Agreement in accordance with Section
4 hereunder, Client shall be responsible for any outstanding fees
owed to Digitalis and agrees to pay any and all fees incurred
by Client. Because the Services are provided on a monthly basis,
unless a contract is in place, Client will be responsible for
Service fees incurred each month regardless of when Client provides
notice of termination. Thus, for example, if Client provides notice
to terminate on the 15th of a particular month, Client will still
owe fees for the entire month and such fees will not be pro-rated
or refunded.
- Late payments. Any payment not received by
the due date will attract a late fee of $33.00. Digitalis may
in its sole discretion determine whether to charge the customer
this late fee or whether to waive any such fees. Customer also
shall pay to Digitalis all expenses incurred by Digitalis in exercising
any of its rights under this Agreement or applicable law with
respect to a Payment Default or other breach by Customer, including,
but not limited to, reasonable attorneys' fees and the fees of
any collection agency retained by Digitalis.
- Taxes. Customer will be responsible for and
will pay in full, any taxes and similar fees now in force or enacted
in the future imposed on the transaction and/or the delivery of
Services.
- Domain Names. If Client chooses to register
a domain name(s) through Digitalis, Client acknowledges and agrees
that Client will pay a registration fee(s) to register the domain
name(s) with the applicable domain name registrar. Digitalis does
not offer refunds for domain name registrations for any reason,
including misspelling of the domain name. Domain name registration
fees must be paid up front via credit card only.
- Refunds: New web hosting customers of Digitalis
are eligible for a 30-day money back guarantee. Should the customer
choose to take advantage of the 30 day money back guarantee, all
monies the customer paid for their hosting services will be refunded
to them. If the customer has paid their fees via money order or
cheque, a cheque will be issued and sent to the customer's address
on file. If the customer has paid for hosting services using a
credit card, monies will be refunded to their credit card.
All credit card refunds will incur an administrative fee of 10%
of the total amount paid to cover for credit card processing charges
and administrative costs.
Any other refunds will be only given at the discretion of the
company management.
3. CLIENT LIABILITY AND INDEMNIFICATION
- The parties agree that in no event shall Digitalis be liable
to any third party for Client's breach or alleged breach of any
of the terms and conditions set forth in this Agreement. Client
agrees to defend, indemnify and hold harmless Digitalis from any
and all expenses, losses, liabilities, damages or third party
claims resulting from Client's breach or alleged breach of any
Client obligations set forth hereunder.
4. TERM, TERMINATION & REINSTATEMENT
- Subject to the terms and conditions hereof, this Agreement shall
be effective on the date you register for the Services, and shall
continue in effect on a month-to-month basis unless otherwise
specified by separate agreement (the "Term") unless
terminated earlier pursuant to the provisions of this Section
4. Either party will have the right to terminate this Agreement
upon notice to the other party. If Client is terminating this
Agreement, Client must login into the Helpdesk
and provide a valid login and password for their account, then
request termination. All cancellation requests must be received
by the 25th of the respective month of cancellation. Any other
attempt by Client to cancel this Agreement by written or e-mail
notice shall be void. Sections 3 - 8 shall survive termination
or expiration of this Agreement.
- If Digitalis suspends a virtual account for non-payment, Client
shall be allowed to re-instate Client's use of the Services within
Five (5) business days of cancellation upon approval from Digitalis
and full payment of balances due.
- If a Client terminates their account, Digitalis will disable
the server/account the day the client specifies the account is
cancelled. Digitalis will not maintain an archival copy of the
Clients Web site or files. It is the responsibility of the Client
to remove any data off the server prior to the date provided in
their cancellation notice.
5. TAXES
- Client will pay and indemnify and hold Digitalis harmless from
any and all taxes associated with or arising from Client's use
of the Services, including any penalties and interest and any
costs associated with the collection or withholding thereof.
6. DISCLAIMER OF WARRANTY
- THE SERVICES, THE DIGITALIS SITE, INCLUDING WITHOUT LIMITATION,
ALL PRODUCTS AND SERVICES DISPLAYED OR OFFERED ON THE DIGITALIS
SITE, AND ALL TEXT, GRAPHICS, LINKS AND APPLICATIONS ARE PROVIDED
TO CLIENT ON AN 'AS IS' BASIS AND WITHOUT WARRANTY OF ANY KIND.
DIGITALIS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT
TO EACH OF THE FOREGOING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT
OR ARISING FROM A COURSE OF DEALING. WITHOUT LIMITING THE GENERALITY
OF THE FOREGOING, DIGITALIS SPECIFICALLY DISCLAIMS ANY WARRANTY
THAT (1)THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; (2)
DEFECTS WILL BE CORRECTED; (3) THERE ARE NO VIRUSES OR OTHER HARMFUL
COMPONENTS; AND (4) THE SECURITY METHODS EMPLOYED WILL BE SUFFICIENT.
7. LIMITATION OF LIABILITY
- IN NO EVENT SHALL DIGITALIS BE LIABLE FOR DAMAGES RESULTING
FROM LOSS OF DATA, PROFITS, USE OF THE DIGITALIS SITE OR ANY DIGITALIS
PRODUCTS OR SERVICES, OR FOR ANY INCIDENTAL, INDIRECT, PUNITIVE,
OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR
IN CONNECTION WITH ANY PRODUCTS OR SERVICES PROVIDED HEREUNDER.
IN NO EVENT SHALL DIGITALIS CUMULATIVE LIABILITY EXCEED AN AMOUNT
GREATER THAN FIVE HUNDRED DOLLARS ($500).
8. MISCELLANEOUS
- Notices. Any notices or communication under this Agreement
shall be in writing and shall be deemed delivered to the party
receiving such communication at the address specified below (1)
on the delivery date if delivered personally to the party, or
a representative of the party; (2) one business day after deposit
with a commercial overnight carrier, with written verification
of receipt; (3) five business days after the mailing date, whether
or not received, if sent by postal mail, return receipt requested;
(4) on the delivery date if transmitted by confirmed facsimile.
If to Digitalis:
Digitalis Web Solutions,
PO Box 685,
Broadway NSW 2007.
If to Client:
Name and address provided for account setup.
- If any of the provisions, or portions thereof, of this Agreement
are found to be invalid under any applicable statute or rule of
law, then, that provision notwithstanding, this Agreement shall
remain in full force and effect and such provision or portion
thereof shall be deemed omitted. This Agreement (including the
Exhibits, attachments and/or addenda, if any,) represents the
entire agreement of the parties with respect of the subject matter
hereof and supersedes all prior and/or contemporaneous agreements
or understandings, written or oral between the parties with respect
to the subject matter hereof.
This Agreement and the rights granted and obligations undertaken
hereunder may not be transferred, assigned or delegated in any
manner by Client, but may be so transferred, assigned or delegated
by Digitalis. Any waiver or any provision of this Agreement, or
a delay by any party in the enforcement of any right hereunder,
shall neither be construed as a continuing waiver nor create an
expectation of non-enforcement of that or any other provision
or right. In any legal proceeding between the parties under this
Agreement, the prevailing party shall be entitled to recover its
costs, expenses and reasonable attorneys' fees.
This Agreement is made under and shall be governed by the laws
of Australia, except with regard to it’s conflict of law
rules. This Agreement and Digitalis’s policies are subject
to change by Digitalis without notice. Continued usage of the
Services after a change to this Agreement by Digitalis or after
a new policy is implemented and posted on the Digitalis Site constitutes
your acceptance of such change or policy. We encourage you to
regularly check the Digitalis Site for any changes or additions.
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